|
At DownloadSuperstore.com, our mission is to
provide the most
convenient, cost-effective,
to meet the training needs of individuals, businesses, government
agencies, non-profit organizations and home office users worldwide.
This web site,
is brought to you through
a joint partnership between two
companies:
| 1. |
Digital River |
the leading developer of
online courseware |
| 2. |
Download Superstore |
a division of Computer Future,
Inc. and marketing company for Digital River. |
Computer
Future, Inc. was founded in 1988 to provide computer hardware, and
software solutions for businesses, and individuals. Computer
Future has since expanded, to become a leader in Internet development,
web hosting, web design, ecommerce, and online training.
Digital River is the leader in product fullmillment for
downloadable software.
Digital
River has spent years of research and practice developing an approach to
E-Commerce that proves successful.
COMMERCE DESIGN
Commerce Strategy
Development: We apply your company's overall business
strategies and goals to e-commerce design. This design considers
elements like merchandising, system integration, customer access and
security control.
Site Construction:
Our expert development team uses the latest technologies available.
Shopping
Cart Functionality: Incorporates the latest features
in shopping cart design, including saved carts, visible carts, and
cross- and up-selling recommendations.
International Services:
We display and conduct transactions in more than 15 countries'
currencies and languages, and integrate order management services with
stringent export controls and transaction management options.
Volume Licensing:
Account-specific pricing and purchase order processing provide
the most sophisticated, flexible license management available.
E-Catalog:
Flexible architecture enables the scaling of millions of SKUs, product
images, detailed descriptions, search parameters and others.
E-Remote
Control: Gives you online access to managing a Web
site's content.
Search Engine:
The Verity search engine allows for your customers to easily find
products.
COMMERCE
MANAGEMENT
Transaction and Order
Management: Our system securely manages and processes
orders and money exchanged for you throughout the entire process.
Authorization
and Settlement: We use Real Time Authorization to
authorize a credit card during the order process.
Purchase Orders:
Allows your customers the option to purchase on account, incorporating
established business rules.
E-Returns Management:
Offers an online approach to resolving product return processing that
cuts cost and improves customer satisfaction.
Risk Management:
Our sophisticated techniques in firewalls and data encryption protect
your online property.
Fraud Prevention:
Our risk management system ensures you r
private information won't be vulnerable to online perpetrators.
Fulfillment
Management: We provide fulfillment services
internationally.
Customer Serice:
Customer
Service and Support: We offer 24-hour customer
service online, by e-mail and through multi-lingual phone support from
our customer service centers .
|
